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Stronger Together: Succeeding with the Zabbix Partner Program

Ready to scale faster and grow smarter in 2026? If so, it might just be time to take a fresh look at the Zabbix Partner Program. As we’ve mentioned before on this blog, the Partner Program is a lot more than just an extra layer on top of the software. It’s an invitation to be […]

Ready to scale faster and grow smarter in 2026? If so, it might just be time to take a fresh look at the Zabbix Partner Program.

As we’ve mentioned before on this blog, the Partner Program is a lot more than just an extra layer on top of the software. It’s an invitation to be part of a community, a chance to gain access to advanced Zabbix training and certifications, an opportunity to dramatically expand your business reach, and a way to level up from skilled Zabbix practitioners to globally recognized experts.

What’s new in the Zabbix Partner Program?

In 2025, we made a good thing even better by revising and updating our Partner Program in order to bring Zabbix services to new users, in more locations, and in additional languages. Some of these changes include:

  • Granting more freedom to the Premium partners and supporting their business in cases outside their original territory.
  • Giving outstanding partners the visibility they deserve.
  • Engaging partners in a wider variety of activities and leveraging their expertise.
  • Sharing more business with partners.
  • Communicating better with partners about expectations and how to work with Zabbix.

As evidence of how becoming a Zabbix Partner can give your business a boost, here are a few success stories from five of our top partners.

Somone

Specialists in IT supervision and observability, Somone offers their clients strategic management of services and business indicators. Their experience with a variety of monitoring tools and track record of success with major accounts makes them a key player in the surveillance and observability spheres.

When the Paris-based company became a Zabbix Partner in 2023, they immediately took advantage of Zabbix Certified training and got all their employees certified as Zabbix users. This gave every employee a personal stake in the partnership and quickly brought everyone from the sales team to technical experts up to speed on Zabbix.

The company also notably encouraged its employees to speak at Zabbix events, which strengthened the relationship with Zabbix and encouraged a free exchange of ideas, which in turn helped Somone’s employees bring new ideas to life and improve processes.

As a result, Somone’s own Zabbix training offer has brought a host of new customers and increased their credibility in a crowded and competitive marketplace. In addition, having their own Zabbix team has been an enormous benefit – they have gone from having no real Zabbix strategy to building a dedicated team with their own sales and project leads.

Metricio

A Zabbix Partner for 5 years, Metricio is a Swedish IT services and consulting company that provides professional services and monitoring solutions for the Nordic market. They rely on Zabbix to deliver a cost-efficient and reliable monitoring solution that strengthens their portfolio and helps their customers achieve a higher level of efficiency.

When Metricio first became a Zabbix Partner, they found the Zabbix Partner team’s guidance to be invaluable. They have since advised other partners that they should not hesitate to reach out in the event of questions or concerns. In addition, they have organized several Zabbix-related meetings and events in Sweden, all of which have been more effective thanks to the presence of Zabbix team members.

Metricio worked hard during their first year to strengthen their position and set a goal to become Zabbix Premium Partners by their second year. Today, more than 70% of their leads come from the Zabbix Partner page or joint events. Teaming up with Zabbix has become the foundation of Metricio’s growth, their brand, and their success in the Swedish market.

ASPL Info

ASPL Info is a technology enterprise that aims to revolutionize businesses with best-in-class IT services and digital transformations. They boast a track record of success with global enterprises from a wide variety of sectors and geographies, including HP, Titan, Karnataka Bank, Trust Bank, Tata Sky, William Penn, Bajaj, Maruti, Emirates, Marico, Lupin, Dhanalaxmi Bank, HPE (Ministry of Home Affairs – MHA), Alstom, Birlasoft, Sify Digital, Tamilnad Mercantile Bank, Bank of Baroda, Union Bank of India, Tata-Elxsi, and Airtel.

As a Zabbix Premium Zabbix Partner, ASPL Info has broadened their horizons by working closely with the Zabbix OEM team, engaging early in joint opportunity planning, solution design and roadmap discussions. This has enabled faster project delivery and stronger customer outcomes. Meanwhile, building a highly skilled and certified team via Zabbix Certified trainings has guaranteed consistent delivery quality, better customer confidence, and a deeper understanding of enterprise-scale deployments.

The team at ASPL Info has also greatly benefited from active participation in Zabbix community and partner initiatives, including webinars, regional events, and marketing collaborations. These interactions not only enhance technical expertise but create valuable networking opportunities and visibility, while leveraging Zabbix’s cobranding, marketing and joint engagement initiatives have amplified ASPL Info’s credibility and supported business growth across new markets.

By getting the most out of their Zabbix partnership, ASPL Info has been able to rapidly streamline solution design, accelerate deployment, and strengthen customer confidence, while encouraging their engineers to pursue Zabbix certifications and continuous learning has built deeper in-house expertise, which in turn has allowed them to deliver more value and greater flexibility to their clients.

Since teaming up with Zabbix, ASPL Info have grown around 30–35% in service delivery engagements, maintained a consistent 97% resolution rate for customer queries and complaints related to Zabbix, and achieved 98% customer retention by continuing high-quality services and support throughout and even after the renewal process.

The ATS Group

As the sole Premium Zabbix Partner in North America, the ATS Group has seen strong growth by combining deep technical expertise with Zabbix’s proven monitoring platform and building a practical, collaborative relationship that’s based on accessibility, responsiveness, and mutual trust.

Their team has benefited greatly by engaging directly with the Zabbix team, finding out time and time again that open communication and quick access to the right people make a meaningful difference when delivering results for clients. Another key takeaway they have noted is the benefits of aligning Zabbix with a broader service conversation. Rather than leading with product features, they instead focus on outcomes, highlighting the ways in which Zabbix supports automation, observability, and operational excellence within modern IT environments.

The ATS Group’s partnership with Zabbix has led to new enterprise engagements and an increased awareness of Zabbix in North America through joint marketing activities and technical enablement efforts. The flexibility and support provided by the Zabbix team have been instrumental in helping their team tailor solutions to client needs while growing their monitoring and automation services.

OpenSource ICT Solutions

With a truly global footprint and Zabbix Premium Partner status, OpenSource ICT Solutions serves as a great example of how far being a Zabbix partner can take a business. In many regions they hold the status of “Certified Partner” or “Premium Delivery Partner.” They also operate as an official Zabbix reseller — meaning they can sell Zabbix support and services to customers while offering Zabbix consultancy and implementation services, providing official Zabbix training, and supplying support and managed services.

Their Premium Partner status and close relationship with the Zabbix team has taught them a few very important lessons – first and foremost of which is that Zabbix simply isn’t for everyone. It’s a great fit for many customers, but not all. Their policy is to always be honest about that and to never try to sell something that doesn’t make sense for the client.

They also recommend solving a problem rather than selling a product – in their view, the focus should be on delivering solutions that address real customer needs instead of pushing features. When in doubt, they always reach out to Partners team at Zabbix, who are always there to support them and who have access to valuable internal resources that let them come up with insights and materials that can make a real difference.

The team at OpenSource ICT Solutions also stresses the merits of participating in Zabbix meetings consistently, with every event they’ve attended leading to new customer relationships and strengthening existing ones. Additionally, they have found that blog posts and webinars have been highly effective, as they build visibility and showcase expertise, ultimately strengthening the team’s reputation and customer trust.

Lessons learned

The companies mentioned above are all very different and have used their status as members of the Zabbix Partner Program to achieve different goals, but there are a number of strategies for success and common best practices that apply to all of them, including:

  • Participation. Every partner mentioned above gained significant advantages by participating in Zabbix conferences and meetings, including better visibility and brand recognition, direct access to new leads and business opportunities, early insights Into the Zabbix roadmap and upcoming features, the opportunity to share expertise, and a strengthened relationship with the Zabbix team.
  • Engagement. Working more closely with the Zabbix Partner team provides tangible benefits in the form of more leads and co-selling opportunities, access to exclusive resources (like sales kits, marketing materials, and campaign support), direct access to Zabbix engineers (for architectural guidance, complex deployments, and troubleshooting), and strategic influence via feedback on product roadmaps and participation in advisory discussions.
  • Knowledge acquisition. Up-skilling and cross-skilling teams via Zabbix Certified trainings and our new Zabbix Academy courses benefits partners by ensuring that partner teams have the best possible understanding of Zabbix architecture, deployment, tuning, and troubleshooting, resulting in more efficient and stable deployments, faster problem resolution, and the ability to handle more complex customer environments. Partners can also use Zabbix certification to demonstrate competence during pre-sales, differentiate themselves from non-certified competitors, and build overall customer confidence in their services.

In conclusion

If your company provides IT services, system integration, managed services, or consulting, joining the Zabbix Partner Program is not just an extra benefit or a nice-to-have — it can become a core pillar of business growth. Reach out to our team and get started on the road to greater opportunity today!

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