Hello, everybody! This is Alex and in the spirit of our last interview with Alexei Vladishev, this time I decided to take a look behind the scene of our support team. Today we are going to discuss how our support team actually operates, how they are feeling in these trying times, how excited they are about Zabbix 5.0 coming out, and just get a general feel of their philosophy.
This year Zabbix as a company marks the 15th anniversary. Tens of people worked hard to make Zabbix one of the world’s most demanded and recognizable monitoring tool. There are people, whose work was and stays crucial for the product to be valuable – the developers. We decided to speak to the two Zabbix old-timers who are working in Zabbix from the very beginning till now and ask questions about how Zabbix has been developed throughout the years as well to uncover the Zabbix developers’ every day.
Given self-isolation and no chance to get back to the latest news in person or at events and conventions, I decided to have a quick sit-down with the one and only Alexei Vladishev, the CEO and founder of Zabbix, to check how things are going, what we plan for the future, what the current situation in the company is, and so forth.
Patrik Uytterhoeven is an opensource minded consultant working for Open-Future – one of the oldest Zabbix partners. Patrik is a certified Zabbix trainer and also the author of the Zabbix Cookbook and co-author of the Zabbix 4 network monitoring book. At Zabbix Conference Benelux 2020 he will speak about upgrading Zabbix and migrating from PostgreSQL table partitioning to PostgreSQL with TimescaleDB.
Frank Klaassen is a Senior DevOps Engineer with a broad range of experience and interests. Monitoring plays an integral part in his career – he has been working with Zabbix since 2008 and either introduced or improved the usage of Zabbix at all companies he has worked for. At Zabbix Conference Benelux 2020 Frank will talk about the discovery functionality of Zabbix to make configuration of environments easier and less time-consuming.
Julio Cesar Hegedus is currently responsible for a project to build a large Zabbix environment that supports multi-site fail-over. At Zabbix Summit 2019 he will focus on the lessons learned with Zabbix, sharing positive and negative aspects.
Being an experienced Zabbix expert, Wolfgang Alper has implemented a variety of creative projects. At this year’s Summit, his presentation will reveal how “Deutsche Telekom Technik GmbH” integrated lots of Zabbix-Server instances into their existing IBM NetCool ticket system. The main goal was to reuse the entire existing infrastructure and the attached business processes to work with alarms created by Zabbix.
We have asked Wolfgang a few questions about creativity while working with Zabbix.
Munich Transport Corporation (MVG) is a division of an integrated service provider including electricity, gas and water utilities, as well as transportation services. Providing a daily service used by thousands of Munich residents and tourists, the company seeks for options to detect errors as fast as possible and efficiently deal with them.
Zabbix Conference LatAm 2019 will take place on April 25-27 in Porto Alegre, Brazil. We asked Daniel Nasiloski, one of the announced speakers, to tell more about his speech, that promises to be really interesting.
“As one of the leading service providers in Chile, our key virtues drive us to be agile, reliable and caring for our customers’ experience and needs. Operating in the Internet, Telephony and TV sectors implies availability and consistency of everything we do. Being able to address all that is why we chose Zabbix.” – says Joel Urtubia Ugarte, senior network intelligence engineer at GTD Group.
