Native integration between two leading open-source tools – Zabbix for network monitoring and rConfig for configuration management, delivers substantial benefits to organizations. On one side, Zabbix offers a platform that maintains a Single Source of Truth for network device inventories. It provides real-time monitoring, problem detection, alerting, and other critical features that are essential for day-to-day operations, ensuring smooth and reliable network connectivity crucial for business continuity.

On the other side, there’s rConfig, renowned for its robust and reliable network automation, configuration backup, and compliance management. Integrating rConfig with Zabbix enhances its capabilities, allowing for seamless Device Inventory synchronization. This union not only simplifies the management of network configurations but also introduces more advanced Network Automation Platform features. Together, they form a powerhouse toolset that streamlines network management tasks, reduces operational overhead, and boosts overall network performance, making it easier for businesses to focus on growth and innovation without being hindered by network reliability concerns.

Optimizing Network Management with Unified Inventory

At rConfig, we are deeply embedded with our customers, and our main mission is to work with them to solve their real-world problems. One significant challenge that consistently surfaces – both from client feedback and our own experiences – is managing and accurately locating a trusted and reliable central network inventory. This challenge brings to the forefront a classic dilemma in Enterprise Architecture circles: In our scenario of network inventory, which system ought to act as the System of Record, and which should function as the System of Engagement to optimize interactions with records for various purposes, such as Network Management Systems (NMS) and Network Configuration Management (NCM)?

Enterprise Architecture circles illustrating systems of record, insight and engagement. Credit: Sharon Moore -
Enterprise Architecture circles illustrating systems of record, insight and engagement. Credit: Sharon Moore –

At rConfig, from a product perspective we’ve chosen to focus on what we do best and love most: Network Configuration Management. Therefore, integrating with an upstream Network Management System (NMS) that can act as the System of Record for network device inventory was a logical step for us. Given that many of our customers also use Zabbix network operations, it was a natural choice to begin our integration journey with them. Our platforms are highly complementary, which streamlines the integration process and enhances our ability to serve our customers better. This strategic decision allows us to offer a seamless and efficient management solution that not only meets the current needs but also scales to address future challenges in network management.

Enhanced Integration Through ETL

You might be wondering how this integration works and whether it’s straightforward or challenging to set up. Setting up the integration between rConfig and Zabbix is relatively straightforward, but, as with any complex data driven systems, it requires careful planning and diligence to ensure that the data flow between the systems is fully optimized and automated. This is where ETL – or Extract, Transform, Load – plays a crucial role. ETL is a process that involves extracting data from the Zabbix API in its raw form, transforming it into a format that rConfig can readily process and validate, and then loading it into the rConfig production database. This process also efficiently handles any data conflicts and updates.

The advantages of using ETL are significant, enhancing data quality and making the data more accessible, thereby enabling rConfig to analyze information more effectively and make well-informed, data-driven decisions. At rConfig, our user interface is designed to aid in the development and troubleshooting of features, though we’re also fond of using the CLI for those who prefer it. Below is a screenshot from our lab showing the end-to-end ETL process with Zabbix in action. It illustrates the steps rConfig takes to connect to Zabbix, extract, validate, transform and map the data, load it to staging, and finally, move it to the production environment for a small set of devices.

While the screenshot below displays just a few devices as a sample integration in our lab, the most extensive integration we’ve achieved in a production environment with this new rConfig feature involved syncing a single Zabbix instance with over 5,000 host/device records. This highlights its efficiency and reliability in a real-world environment.

Screenshot of rConfig Zabbix Integration on the Command Line
Screenshot of rConfig Zabbix Integration on the Command Line

Going Deeper: Understanding the Integration Process

To grasp the integration process more clearly, let’s dive into the details that will help you understand how to set everything up before we automate the task. Our documentation website,, provides comprehensive details, and our YouTube channel features a great demonstration video of the entire process.

Initial Setup: The first step involves configuring rConfig to connect and authenticate with the Zabbix API. This setup is managed through the Configuration page in the rConfig user interface. During this phase, you can also apply filters to select specific Zabbix tags or host groups, refining exactly which host records you want to synchronize.

Screenshot of Zabbix Configuration page in rConfig V7 professional
Screenshot of Zabbix Configuration page in rConfig V7 professional

Data Extraction and Validation: Once the connection is established, rConfig extracts host records in raw JSON format. This stage involves validating the data to ensure that the correct tags and data mappings are in place.

Screenshot of Zabbix Raw Host Extract page in rConfig V7 Professional
Screenshot of Zabbix Raw Host Extract page in rConfig V7 Professional

Staging for Review: After validation, the data is loaded into a staging table. This allows for a thorough review to confirm that the mapped rConfig data fields are correct, ensuring that the newly imported devices are associated with the appropriate connection templates, categories, and tags.

Screenshot of Zabbix host staging table in rConfig V7 Professional
Screenshot of Zabbix host staging table in rConfig V7 Professional

Final Loading: The final step involves transferring the staged devices to the main production devices table. After this transfer, the staging table is cleared. The devices then appear in the main device table, marked with a special icon indicating that they are synced through integration.

Screenshot of Zabbix host fully loaded to production devices table in rConfig V7 Professional 
Screenshot of Zabbix host fully loaded to production devices table in rConfig V7 Professional

Seamless Operational Integration: Once the devices are loaded into the production table, they are automatically incorporated into standard rConfig scheduled tasks, automations, or any other rConfig feature that utilizes the device data (like categories and tags). This integration facilitates a seamless operational workflow between the platforms. Users can even access these devices directly in Zabbix from within the rConfig UI, streamlining operations management.

After all the above steps are completed, and the initial setup is done future loads are completed on a scheduled and automation basis using the rConfig Task manager.

Screenshot of rConfig Device detail view for a Zabbix integrated host
Screenshot of rConfig Device detail view for a Zabbix integrated host

This detailed setup and validation process ensures that the integration between rConfig and Zabbix is not only effective but also enhances the functionality and efficiency of managing network devices across platforms.

Case Study: Enhancing Network Management for a Las Vegas Entertainment Organization

  1. Challenge: A prominent Las Vegas entertainment organization faced significant difficulties in managing the diverse and complex network that supports their extensive operations, including gaming, security, and hospitality services. The primary issues were outdated network inventories and inefficient management of network configurations across numerous devices, leading to operational disruptions and security vulnerabilities.
  2. Solution: To address these challenges, the organization implemented the integration of rConfig with Zabbix, focusing on automating and centralizing the network management process. This solution aimed to synchronize network device inventories across the organization’s extensive operations, ensuring accurate and real-time data availability.
  3. Implementation: The integration process began with setting up Zabbix to continuously monitor and gather data from network devices across different venues and services. This data was then extracted, standardized, and loaded into rConfig, where it could be used for automated configuration management and backup. The setup also included sophisticated mapping and validation to ensure all data transferred between Zabbix and rConfig was accurate and relevant.


  • Improved Network Reliability: The automated synchronization of network inventories reduced the frequency of network failures and minimized downtime, which is crucial in the high-stakes environment of Las Vegas entertainment.
  • Enhanced Security: With more accurate and timely network data, the organization could better identify and respond to security threats, protecting sensitive information and ensuring the safety of both guests and operations.
  • Operational Efficiency: The IT team was able to shift their focus from routine network maintenance to strategic initiatives that enhanced overall business operations, including integrating new technologies and improving guest experiences.
  • Scalability: The integration provided a scalable solution that could accommodate future expansion, whether adding new devices or incorporating new technologies or venues into the network.
  • Outcome: The implementation of the rConfig and Zabbix integration dramatically transformed the organization’s network management capabilities. The IT department noted a substantial reduction in the manpower and time required for routine maintenance, while operational uptime improved significantly. The organization now enjoys a robust, streamlined network management system that supports its dynamic environment, ensuring that both guests and staff benefit from reliable and secure network services.

This case study highlights the power of effective network management solutions in supporting complex operations and enhancing business efficiency and security within the entertainment industry.

Conclusion: Forging Ahead with Innovative Partnerships

In conclusion, the Zabbix platform stands out as a cornerstone in network monitoring, renowned for its extensive capabilities in real-time monitoring, problem detection, and alerting. Its robust architecture not only supports a broad range of network environments but also offers the flexibility and scalability necessary for today’s diverse technological landscapes. The platform’s ability to provide detailed and accurate network insights is crucial for organizations aiming to maintain optimal operational continuity and security.

The integration of Zabbix with rConfig, a globally reliable and robust network configuration management (NCM) solution, enhances these benefits significantly, creating a synergistic relationship that leverages the strengths of both platforms. For customers and partners, this integration means not only smoother and more efficient network management but also the assurance that they are supported by two of the leading solutions in the industry. Together, Zabbix and rConfig deliver a comprehensive network management experience that drives efficiency, reduces costs, and ensures a higher level of network reliability and security, positioning them as indispensable tools in the toolkit of any organization serious about its network infrastructure.

About rConfig

rConfig is an industry leader in network configuration management and automation. Founded in 2010 and based in Ireland, rConfig has been at the forefront of delivering innovative solutions that simplify the complexities of network management. Our software is designed to be both powerful and user-friendly, making it an ideal choice for IT professionals across a variety of sectors, including education, government, manufacturing, and large global enterprises.

With the capability to manage up to 10s of 1000s of devices, rConfig offers robust functionalities such as automated config backups, compliance management, and network automation. Our platform is vendor-agnostic, which allows seamless integration with a diverse range of network devices and systems, from traditional IT to IoT and OT environments. This flexibility ensures that our clients can manage all aspects of their network configurations, regardless of the underlying technology.

rConfig is committed to continuous innovation and customer-centric solutions, with industry first solutions such as API backups and our Script Integration Engine. Our native integration with platforms like Zabbix exemplifies our dedication to enhancing network management through strategic partnerships. This collaboration not only streamlines operations but also amplifies the benefits provided, ensuring that our customers have access to the most advanced tools in the industry.


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